Privacy Policy

Effective Date: 27 September, 2025
Last Updated: 27 September, 2025

Elian Fashion Home Ltd. (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, physical store, and related services.

By accessing or using our website www.elianfashionhome.com, engaging with us at our physical store, or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Company Information

  • Legal Name: Elian Fashion Home Ltd.

  • Address: 134 U.OE Road, Aker Rd, Port Harcourt 500102, Rivers, Nigeria

  • Email: elianfashionhome@gmail.com | couture@elianfashion.com

  • Phone: +234 806 321 4520

  • Company Registration Number: 8475316 (Corporate Affairs Commission, Nigeria)

2. Information We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely via third-party providers)

  • Browsing and usage data (via cookies, analytics, and similar technologies)

3. Use of Personal Data

Your personal data may be used for the following purposes:

  • Order Processing: To process, fulfill, and deliver your purchases.

  • Customer Communication: To send transactional messages, order confirmations, and delivery updates.

  • Marketing: To send promotional offers, newsletters, and updates (only if you opt-in).

  • Service Improvement: To analyze website usage, enhance user experience, and improve our services.

  • Fraud Prevention & Security: To protect against fraudulent transactions, unauthorized access, and misuse of services.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance website functionality.

  • Monitor browsing behavior for analytics.

  • Personalize content and marketing.

You can manage or disable cookies in your browser settings.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Payment Processors: Flutterwave (to process secure payments).

  • Delivery Partners: DHL, FedEx, GIG, and local courier services.

  • Analytics Providers: Google Analytics and similar tools.

All third parties are required to handle your data in accordance with applicable data protection laws.

6. User Rights

In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Request deletion of your data (“right to be forgotten”).

  • Withdraw consent for marketing communications.

  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at compliance@elianfashionhome.com.

7. Data Security

We adopt appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our services are not directed at or intended for individuals under the age of 18. We do not knowingly collect or store personal data of children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Legal Framework

This Privacy Policy is governed by the provisions of the Nigeria Data Protection Regulation (NDPR) and other applicable laws of Nigeria.

10. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. In certain cases, we may notify you by email or prominent notice on our website.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us: