Terms of Service

Terms and Conditions

Effective Date: 27 September, 2025
Last Updated: 27 September, 2025

Welcome to Elian Fashion Home Ltd. (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.elianfashionhome.com, physical store, and related services. By using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Company Information

2. Eligibility

By accessing or using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

3. Products and Services

  • We sell fashion apparel, accessories, and related products via our website and physical store.

  • Product descriptions, prices, and availability are subject to change without notice.

  • We strive for accuracy but do not warrant that product descriptions or other content are error-free.

4. Orders and Payments

  • All orders placed on our website are subject to acceptance and availability.

  • Prices are displayed in Nigerian Naira (₦) unless otherwise stated.

  • Payments are processed securely via Flutterwave.

  • By submitting payment information, you confirm that you are authorized to use the chosen payment method.

5. Shipping and Delivery

  • We deliver through trusted couriers including DHL, FedEx, GIG, and local delivery services.

  • Delivery timelines are estimates and not guaranteed.

  • We are not liable for delays caused by third-party couriers or unforeseen circumstances.

6. Returns and Refunds

  • Returns are accepted within  7 days of delivery, provided items are unused, in original packaging, and with proof of purchase.

  • Refunds will be processed through the original payment method after inspection.

  • Certain items (e.g., intimate wear, customized clothing) may be non-refundable.

7. Intellectual Property

  • All content on our website (logos, designs, text, images, trademarks, etc.) is the property of Elian Fashion Home Ltd. or its licensors.

  • You may not reproduce, copy, distribute, or exploit any material without prior written consent.

8. User Obligations

You agree not to:

  • Use our services for fraudulent or unlawful purposes.

  • Interfere with website functionality or security.

  • Misrepresent your identity or provide false information.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our services.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Privacy

Your personal data is governed by our [Privacy Policy], which is incorporated into these Terms by reference.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR).

12. Amendments

We reserve the right to update or modify these Terms at any time. Updates will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact Us

For inquiries or complaints, please contact us: